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His Bootstrapped Business Fixes Broken Customer Service and Brings in 9 Figures a Year: ‘We Should Not Use AI to Replace the Human Touch’

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August 11, 2026
His Bootstrapped Business Fixes Broken Customer Service and Brings in 9 Figures a Year: ‘We Should Not Use AI to Replace the Human Touch’ His Bootstrapped Business Fixes Broken Customer Service and Brings in 9 Figures a Year: ‘We Should Not Use AI to Replace the Human Touch’

Jose Herrera and his co-founders Alex Ross and Jared Karson set out to revamp outsourcing.

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