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The Customer Survey Question That Led This Company to Scrap a Product Worth Hundreds of Millions

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April 6, 2026
The Customer Survey Question That Led This Company to Scrap a Product Worth Hundreds of Millions The Customer Survey Question That Led This Company to Scrap a Product Worth Hundreds of Millions

How Prezi CEO Jim Szafranski leaned into AI to turn users’ blank-screen panic into a big opportunity for them, and for his company.

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