Speaking to Argaamon the sidelines of the Saudi Tourism Forum, the top executive added that last year saw a 40% increase in operations, with expectations that this positive trend will continue in 2025.
This growth came thanks to the major developments witnessed in the Kingdom, such as increased number of visitors, infrastructure development, and more foreign and local investments, the CEO added.
He pointed out that the Jeeny has exceeded 2.5 million active users, indicating that the company made nearly 40,000 trips last year, which aligns with the growth rates in the market, if not better.
Localization and understanding customer needs have been key factors in achieving this success. The company focuses on monitoring and analyzing all the challenges facing customers and working to improve their experience, said the CEO.
According to the CEO, Riyadh Metro network has made significant changes in the application usage patterns, with demand rising by 10% in the locations surrounding the Metro stations.
He noted that Jeeny has started talks with the relevant authorities to discuss cooperation and linking its services with the Metro and public transport services, with the aim of enhancing the efficiency of transportation within cities.
Jeeny adopts a pricing policy that aims to provide affordable trips, while ensuring that drivers receive a fair income as it seeks to achieve a balance between the cost of the service and its quality, according to Ehtesham.
Competition in the Saudi market is healthy and drives companies to improve the quality of their services, said the top executive, adding that Jeeny focuses on enhancing the customer experience, both in terms of pricing, technical support, or product quality.
The CEO further stated that the idea of a public offer is among the company’s long-term goals, but it is not within its current plans. At present, Jeeny is focused on expanding the scope of its operations and increasing its impact in the market, in addition to providing innovative solutions that facilitate the daily lives of users.
Speaking to Argaamon the sidelines of the Saudi Tourism Forum, the top executive added that last year saw a 40% increase in operations, with expectations that this positive trend will continue in 2025.
This growth came thanks to the major developments witnessed in the Kingdom, such as increased number of visitors, infrastructure development, and more foreign and local investments, the CEO added.
He pointed out that the Jeeny has exceeded 2.5 million active users, indicating that the company made nearly 40,000 trips last year, which aligns with the growth rates in the market, if not better.
Localization and understanding customer needs have been key factors in achieving this success. The company focuses on monitoring and analyzing all the challenges facing customers and working to improve their experience, said the CEO.
According to the CEO, Riyadh Metro network has made significant changes in the application usage patterns, with demand rising by 10% in the locations surrounding the Metro stations.
He noted that Jeeny has started talks with the relevant authorities to discuss cooperation and linking its services with the Metro and public transport services, with the aim of enhancing the efficiency of transportation within cities.
Jeeny adopts a pricing policy that aims to provide affordable trips, while ensuring that drivers receive a fair income as it seeks to achieve a balance between the cost of the service and its quality, according to Ehtesham.
Competition in the Saudi market is healthy and drives companies to improve the quality of their services, said the top executive, adding that Jeeny focuses on enhancing the customer experience, both in terms of pricing, technical support, or product quality.
The CEO further stated that the idea of a public offer is among the company’s long-term goals, but it is not within its current plans. At present, Jeeny is focused on expanding the scope of its operations and increasing its impact in the market, in addition to providing innovative solutions that facilitate the daily lives of users.
