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Genesys targets launch of full-service Genesys Cloud Region in Saudi Arabia by end of 2026 as ‘Experience Economy’ accelerates

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December 24, 2025
Genesys targets launch of full-service Genesys Cloud Region in Saudi Arabia by end of 2026 as ‘Experience Economy’ accelerates Genesys targets launch of full-service Genesys Cloud Region in Saudi Arabia by end of 2026 as ‘Experience Economy’ accelerates

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​In an exclusive media roundtable in Riyadh, Genesys CEO Tony Bates says AI must work “hand-in-hand” with people to deliver empathetic, personalized customer experiences aligned with Saudi Vision 2030. 

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