Logo ofAlkhaleej Training and Education Co.
Alkhaleej Training and Education Co.’s wholly-owned subsidiary Advanced Communications Systems and Solutions Company – Smart Link has signed a contract with the Ministry of Foreign Affairs – General Diwan, at a value of SAR 67.50 million, including VAT. 
In a statement to Tadawul, the company said that its subsidiary will undertake the operation of phase three of the ministry’s contact center for a period of three years. It noted that there are no related parties involved.
This phase aims to achieve a comprehensive technological and operational transformation of the contact center, enhancing service quality and delivering an exceptional beneficiary experience across all channels.
This will be accomplished through the deployment of the latest technologies in the fields of artificial intelligence, omnichannel operations, advanced analytics, and cloud computing, ensuring the provision of flexible, secure, and efficient services to all beneficiaries inside and outside the Kingdom, according to the statement.
The contract is expected to have a positive impact on the company’s financial results for FY 2026, 2027, and 2028.
Logo ofAlkhaleej Training and Education Co.
Alkhaleej Training and Education Co.’s wholly-owned subsidiary Advanced Communications Systems and Solutions Company – Smart Link has signed a contract with the Ministry of Foreign Affairs – General Diwan, at a value of SAR 67.50 million, including VAT.
In a statement to Tadawul, the company said that its subsidiary will undertake the operation of phase three of the ministry’s contact center for a period of three years. It noted that there are no related parties involved.
This phase aims to achieve a comprehensive technological and operational transformation of the contact center, enhancing service quality and delivering an exceptional beneficiary experience across all channels.
This will be accomplished through the deployment of the latest technologies in the fields of artificial intelligence, omnichannel operations, advanced analytics, and cloud computing, ensuring the provision of flexible, secure, and efficient services to all beneficiaries inside and outside the Kingdom, according to the statement.
The contract is expected to have a positive impact on the company’s financial results for FY 2026, 2027, and 2028.
