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Have a Complaint? Klarna’s CMO Will Direct You to His AI Clone to Vent: ‘I Just Didn’t Want to Hear the Whining’

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May 7, 2026
Have a Complaint? Klarna’s CMO Will Direct You to His AI Clone to Vent: ‘I Just Didn’t Want to Hear the Whining’ Have a Complaint? Klarna’s CMO Will Direct You to His AI Clone to Vent: ‘I Just Didn’t Want to Hear the Whining’

Klarna CMO David Sandström created an AI version of himself to handle angry comments after budget cuts.

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