He Went From Customer to CEO of a Rapidly-Expanding Dessert Chain By Following This Process

He Went From Customer to CEO of a Rapidly-Expanding Dessert Chain By Following This Process He Went From Customer to CEO of a Rapidly-Expanding Dessert Chain By Following This Process

Neil Hershman built his expansion playbook by perfecting a single store, then replicating what worked across the franchise system without sacrificing customer experience.

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